Strengthening the Digital Branding of Cireng Senja MSME Through Visual Identity Development and Social Media Activation
DOI:
https://doi.org/10.51601/ijcs.v6i3.1028Abstract
Cireng Senja is a small asal micro, small, and medium enterprise (MSME) culinary in Jatireja, East Cikarang that sells affordable cireng through self service or prasmanan concept. Despite average production of around 250 pieces reported by the partner per day, growth of their business was limited as there was no adequate visual identity and consistent digital product details or an online channel to market the products. Objective: To conduct a community engagement program using low cost digital branding intervention to bolster the marketing readiness status of the partner. Using the participatory action learning method of initial observation, partner consultation, co-designing branding assets, activating on social media and output-based evaluation, the programme was conducted between 12 November and 18 December 2025. The program also generated an official logo, a digital menu, promotional materials and an Instagram account (@cirengsenjaku). From an offline-only business with no formal wordmark to a business ready with consistent visual identity and shareable digital marketing assets (before & after assessment) Total realized budget of IDR 20,000 for the intervention as this had moved from physical packaging reoccuring cost into evergreen digital assets. The assessment only took output fulfillment and readiness for operations into account; sales growth after the program was not counted. This program highlights that a combination of skill transfer and simple digital supports can help assist micro food businesses to brand without significant financial investment.
Keywords: Digital branding, Food business, MSME, Community engagement and Social media marketing.
Downloads
References
[1] R. D. Hisrich, M. P. Peters, and D. A. Shepherd, Entrepreneurship, 10th ed. McGraw-Hill Education, 2017.
[2] S. Nambisan, “Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship,” Entrepreneurship Theory and Practice, vol. 41, no. 6, pp. 1029-1055, 2017. https://doi.org/10.1111/etap.12254 A. Osterwalder and Y. Pigneur, Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. John Wiley & Sons, 2010.
[3] D. A. Aaker, Building Strong Brands. Free Press, 1996.
[4] K. L. Keller, Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4th ed. Pearson, 2013.
[5] P. Kotler and K. L. Keller, Marketing Management, 15th ed. Pearson Education, 2016. Wheeler, Designing Brand Identity: An Essential Guide for the Whole Branding Team, 5th ed. John Wiley & Sons, 2017.
[6] R. L. Underwood, “The communicative power of product packaging: Creating brand identity via lived and mediated experience,” Journal of Marketing Theory and Practice, vol. 11, no. 1, pp. 62-76, 2003. https://doi.org/10.1080/10696679.2003.11501933
[7] N. K. T. Martuti, L. Khoiriyah, and N. E. Zahara, “Pendampingan pengembangan usaha produksi telur asin ‘Pak Mul’ Desa Sendang melalui pembuatan logo, stempel, dan label,” Jurnal Bina Desa, vol. 6, no. 3, 2024. https://doi.org/10.15294/jurnalbinadesa.v6i3.13135.
[8] Syafikarani, L. Muthmainnah, N. E. Nastiti, and A. N. Purwaningtyas, “Redesigning cireng chips product packaging in an effort to increase brand awareness,” Abdimas, vol. 29, no. 1, pp. 24-27, 2025. https://doi.org/10.15294/tmj9pj55
[9] D. Chaffey and F. Ellis-Chadwick, Digital Marketing: Strategy, Implementation and Practice, 7th ed. Pearson, 2019.
[10] M. Kaplan and M. Haenlein, “Users of the world, unite! The challenges and opportunities of social media,” Business Horizons, vol. 53, no. 1, pp. 59-68, 2010. https://doi.org/10.1016/j.bushor.2009.09.003
[11] W. G. Mangold and D. J. Faulds, “Social media: The new hybrid element of the promotion mix,”Business Horizons, vol. 52, no. 4, pp. 357-365, 2009. https://doi.org/10.1016/j.bushor.2009.03.002
[12] J. H. Kietzmann, K. Hermkens, I. P. McCarthy, and B. S. Silvestre, “Social media? Get serious! Understanding the functional building blocks of social media,” Business Horizons, vol. 54, no. 3,pp. 241-251, 2011. https://doi.org/10.1016/j.bushor.2011.01.005
[13] F. Li, J. Larimo, and L. C. Leonidou, “Social media marketing strategy: Definition, conceptualization, taxonomy, validation, and future agenda,” Journal of the Academy of Marketing Science, vol. 49, no. 1, pp. 51-70, 2021. https://doi.org/10.1007/s11747-020-00733-3
[14] S. Ainin, F. Parveen, S. Moghavvemi, N. I. Jaafar, and N. L. Mohd Shuib, “Factors influencing the use of social media by SMEs and its performance outcomes,” Industrial Management & Data Systems, vol. 115, no. 3, pp. 570-588, 2015. https://doi.org/10.1108/IMDS-07-2014-0205.
[15] Kallmuenzer, A. Mikhaylov, M. Chelaru, and W. Czakon, “Adoption and performance outcome of digitalization in small and medium-sized enterprises,” Review of Managerial Science, vol. 19, pp. 2011-2038, 2025. https://doi.org/10.1007/s11846-024-00744-2
[16] W. Ritz, M. Wolf, and S. McQuitty, “Digital marketing adoption and success for small businesses: The application of the do-it-yourself and technology acceptance models,” Journal of Research in Interactive Marketing, vol. 13, no. 2, pp. 179-203, 2019. https://doi.org/10.1108/JRIM-04-2018-0062
[17] H. M. Taiminen and H. Karjaluoto, “The usage of digital marketing channels in SMEs,” Journal of Small Business and Enterprise Development, vol. 22, no. 4, pp. 633-651, 2015. https://doi.org/10.1108/JSBED-05-2013-0073
[18] Y. K. Dwivedi et al., “Setting the future of digital and social media marketing research: Perspectives and research propositions,” International Journal of Information Management, vol. 59, 102168, 2021. https://doi.org/10.1016/j.ijinfomgt.2020.102168
[19] S. Sukaesih, F. A. A. Maurellita, E. Rohmiyati, C. A. Halizha, and M. V. Ve, “Pendampingan pemasaran digital branding bagi UMKM di Desa Candi Kecamatan Bandungan Kabupaten Semarang,” Jurnal Bina Desa, vol. 8, no. 1, 2026. https://doi.org/10.15294/jurnalbinadesa.v8i1.12661
[20] P. Y. Utomo, S. H. Nugraini, M. Feriady, H. S. Fidaroeni, and S. B. Utami, “Digital marketingstrategies of Kaloris herbal beverage MSMEs in expanding the local market,” Indonesian Journal of Devotion and Empowerment, vol. 7, no. 2, 2025. https://doi.org/10.15294/ijde.v7i2.34737
[21] J. Widodo, N. Oktarina, D. F. Permana, A. P. Wijaya, S. Maulida, A. D. Puspita, and A. D. Ardianto, “Optimization of social media for promoting and branding products of Borobudur Tourism Village MSMEs,” Journal of Community Empowerment, vol. 5, no. 2, 2025. https://doi.org/10.15294/jce.v5i2.38512
[22] P. Reason and H. Bradbury, Eds., The SAGE Handbook of Action Research: Participative Inquiry and Practice, 2nd ed. SAGE Publications, 2008. https://doi.org/10.4135/9781848607934
[23] E. T. Stringer, Action Research, 4th ed. SAGE Publications, 2014.
[24] B. Rundh, “The role of packaging within marketing and value creation,” British Food Journal, vol. 118, no. 10, pp. 2491-2511, 2016. https://doi.org/10.1108/BFJ-10-2015-0390
[25] P. Silayoi and M. Speece, “The importance of packaging attributes: A conjoint analysis approach,” European Journal of Marketing, vol. 41, no. 11/12, pp. 1495-1517, 2007. https://doi.org/10.1108/03090560710821279.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Rachmi Satwhikawara, Carla Roselani Haryadi, Ferawati Natalita

This work is licensed under a Creative Commons Attribution 4.0 International License.





















