Improving Interpersonal Communication Capability Of Indonesian Workers In South Korea

Abstract

The aim of this community activity is as an effort to improve the interpersonal communication
skills of Indonesian workers (TKI) in South Korea. Good interpersonal communication skills
are an important key in adapting to different cultural work environments and building effective
relationships with colleagues, superiors and the surrounding community. The method used is
online counseling. The targets are migrant workers who work in South Korea. The problem
solving model used includes: identifying factors that influence the interpersonal
communication skills of migrant workers in South Korea, such as differences in language,
culture and communication norms. The results and discussion include a review of strategies
and approaches that can be used to improve the interpersonal communication skills of migrant
workers, including communication skills training, use of modern communication media and
increased cultural understanding. Apart from that, this activity has provided important insights
for the government, labor placement agents and TKI themselves in their efforts to improve
work quality, adaptation and social interaction in their respective work environments.